Our support email is support@withtheband.co.

In the event of an overarching problem like this, it is best to reach out to support@withtheband.co.

1. Go to the home login page. (https://app.withtheband.co/login)

2. Under the Password box, click the “Forgot Password?”

3. Enter your email address that is associated with your account to be sent an email with a link to reset your password.

We would love to hear about any issues that are happening in the app so that we can better improve our services! 💜 If these problems have persisted after refreshing the app, then please contact us at support@withtheband.co.

First we recommend closing out of the app all together to see if refreshing it could fix this issue. If the issue persists, please contact support@withtheband.co.

For all issues involving troubleshooting, please contact support@withtheband.co.

If this issue persists after refreshing the app, then please contact support@withtheband.co.

With the Band works on all web browsers. The With the Band app works on all Android and Apple Devices. 🎉

The app store will notify you when an update is available. Go into the available updates on your device, and choose With the Band. When that update shows as complete, the app altogether should be updated! Not all updates will be visibly noticeable. Some updates will fix bugs, software errors, or other functionality issues. 😁

First, ensure that you have a stable internet connection. Then try to close and reload your browser. If the website is still running slowly, we may be making improvements on the back end. We are continuously working to update the app and website to ensure that you get the best experience out of using our platform! ✨If this issue persists, contact us at support@withtheband.co.

Yes! 🌎

Unfortunately, no. With the Band is currently only available in English.

We would love to hear your feedback! 💜 Please contact support@withtheband.co.